Data Privacy and Cookies
The protection of your personal data is an important concern for us. Below we inform you about the processing of personal data in connection with the use of our website.
Controller
The controller within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Hans-Hinrich Ukens · Im Spiet 7, 26506 Norden, Germany · info@ukens-dental.de ·
Your Data Subject Rights
Using the contact details provided above, you may exercise the following rights at any time under the EU General Data Protection Regulation (GDPR):
Right of access to your data stored by us and its processing (Art. 15 GDPR),
Right to rectification of inaccurate personal data (Art. 16 GDPR),
Right to erasure of your data stored with us (Art. 17 GDPR),
Right to restriction of processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
Right to object to the processing of your data by us (Art. 21 GDPR), and
Right to data portability, provided you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us consent, you may withdraw it at any time with effect for the future.
You may lodge a complaint at any time with a supervisory authority, e.g. the competent supervisory authority of the federal state of your residence, or with the authority responsible for us as the controller.
A list of supervisory authorities (for the non-public sector) with addresses can be found here:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Processing Activities
Collection of General Information When Visiting Our Website
Nature and purpose of processing
When you access our website, i.e. when you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, and similar data.
This information is processed in particular for the following purposes:
Ensuring a smooth connection setup of the website,
Ensuring smooth use of our website,
Ensuring and evaluating system security and stability, especially for the detection of misuse,
Technically error-free presentation and optimization of the website.
We do not use your data to draw conclusions about your person. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.
Legal basis and legitimate interest
Processing is carried out pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website and in ensuring system security and detecting misuse.
Recipients
Recipients of the data are, where applicable, technical service providers who act as processors for the operation and maintenance of our website.
Storage period
Data are stored in server log files in a form allowing identification of the data subjects for a maximum of 60 days, unless a security-relevant event occurs (e.g. a DDoS attack).
In the case of such an event, server log files are stored until the security-relevant event has been eliminated and fully clarified.
Third country transfer
The collected data may be transferred to the following third countries:
United States of America
The following data protection safeguards are in place:
Adequacy decision of the European Commission of July 2023
Provision required or necessary
The provision of the above-mentioned personal data is neither legally nor contractually required. However, without the IP address, the service and the functionality of our website cannot be guaranteed. In addition, individual services and features may not be available or may be limited.
Right to object
See the information on your right to object pursuant to Art. 21 GDPR further below.
Contact
Nature and purpose of processing
Our website provides a contact form that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.
At the time the message is sent, the following data are also stored:
IP address of the requesting device,
Date and time of the request,
URL from which the request was made.
It is also possible to contact us via the provided e-mail addresses. In this case, the user’s personal data transmitted with the e-mail are stored. These include the date and time of sending, e-mail address, IP addresses, and information about the servers involved in the e-mail communication.
You may also contact us via the telephone numbers provided. In this case, we collect log data that include your telephone number and the duration of the call.
Regardless of the communication method chosen, we collect the content of your inquiry. Your data are stored for the purpose of individual communication with you.
Legal basis
Processing of the data is based on a legitimate interest (Art. 6 (1) lit. f GDPR).
Our legitimate interest is to enable uncomplicated contact.
If you contact us to request an offer, data processing takes place for the performance of pre-contractual measures (Art. 6 (1) lit. b GDPR).
Recipients
Recipients of the data are, where applicable, technical service providers who act as processors for the operation and maintenance of our website.
Storage period
Data are deleted no later than six months after the contact request has been processed.
If a contractual relationship results, we are subject to statutory retention periods. These are generally 6 or 10 years for reasons of proper bookkeeping and tax law requirements.
Provision required or necessary
The provision of your personal data is voluntary. However, we can only process your inquiry if you provide us with the necessary data and the reason for the inquiry.
Right to object
See the information on your right to object pursuant to Art. 21 GDPR further below.
Comment Function
Nature and purpose of processing
When users leave comments on our website, we store, in addition to the data entered in the input form, the time of entry and the IP address of the device from which the comment was made.
This is for our security, as we may be held liable for unlawful content on our website, even if created by users.
Legal basis and legitimate interest
The processing of data entered as a comment is based on our legitimate interest (Art. 6 (1) lit. f GDPR). By providing the comment function, we want to enable uncomplicated interaction. The data provided are stored for the purpose of processing the inquiry and for possible follow-up questions.
Recipients
Recipients of the data are, where applicable, technical service providers who act as processors for the operation and maintenance of our website.
Storage period
The data are deleted as soon as they are no longer necessary for the purpose of collection. This is generally the case when communication with the user has been completed and the circumstances indicate that the relevant matter has been conclusively clarified. We reserve the right to delete data without giving reasons and without prior or subsequent notice.
You may also have your comment deleted at any time by us. To do so, please send an e-mail to the contact details provided in this privacy notice, including the link to your comment and, for identification purposes, the e-mail address used when creating the comment.
Provision required or necessary
The provision of your personal data is voluntary. However, we can only publish your comment if you provide us with the information marked as mandatory.
Right to object
See the information on your right to object pursuant to Art. 21 GDPR further below.
Creation of a Customer Account
Nature and purpose of processing
On our website you have the option of creating a customer account. For this purpose, we collect your contact details and link your purchases with your account.
In addition to the data provided by you, the following data are stored at the time of creating the customer account:
Date and time of registration,
IP address at the time of registration,
Browser and operating system used (User Agent),
Internal user ID,
Confirmation that the user has taken note of the privacy notice.
Legal basis
The processing of data entered during registration is based on the user’s consent (Art. 6 (1) lit. a GDPR).
Recipients
Recipients of the data are, where applicable, technical service providers who act as processors for the operation and maintenance of our website.
Storage period
Data are processed in this context only as long as the relevant consent is given.
Provision required or necessary
The creation of a customer account is voluntary. It is advantageous but not necessary for the performance of a contract with you or the implementation of pre-contractual measures. You always have the option to place orders as a guest.
Withdrawal of consent
You may request the deletion of your customer account at any time using the contact details provided below.
Reach Measurement
Nature and purpose of processing
Reach measurement is used to evaluate visitor flows of our online offering and may include behavior, interests, or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can, for example, determine at what time our online offering or its functions or content are most frequently used or invite reuse. We can also understand which areas require adjustment.
Which tools we use for reach measurement can be found further below.
Legal basis
Processing takes place on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Reach measurement and the resulting information are suitable for adapting the web offering.
Recipients
We use technical service providers for the operation and maintenance of our website, who act as our processors.
Storage period
Information on storage periods can be found in the descriptions of the tools used below.
Provision required or necessary
The provision of the data is neither legally nor contractually required.
Right to object
See the information on your right to object pursuant to Art. 21 GDPR further below.
Tools Used for Reach Measurement
Matomo (without cookies)
We use the locally installed analysis tool Matomo (formerly Piwik) for reach measurement. With this tool we evaluate user behavior locally on the server. Matomo does not collect the data itself but accesses the web server’s data base. The web server shortens each requesting IP address before storing it in the log file. This sufficiently anonymizes the data base and no conclusions about individual persons are possible.
Use of the tracking tool Matomo based on cookies
If you have given your consent, we use Matomo (formerly Piwik), an open-source software for the statistical evaluation of visitor access, provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.
Matomo uses cookies that enable an analysis of your use of the website. The information generated by the cookie is stored on a server. We have configured Matomo so that no profiling takes place. The use of Matomo is intended to improve the quality of our website and its content. In this way, we learn how the website is used and can continuously optimize our offering.
The IP address is anonymized immediately after processing and before storage by truncating the last two bytes.
Further information on Matomo’s privacy settings can be found here: https://matomo.org/docs/privacy/.
Legal basis
The legal basis for this data processing is your consent pursuant to Art. 6 (1) lit. a GDPR.
Recipients
We use technical service providers for the operation and maintenance of our website and for the evaluation of cookies, who act as our processors.
Storage period
Data are deleted or anonymized as soon as they are no longer necessary for our recording purposes. In our case this happens automatically after 12 months.
Withdrawal of consent
You can withdraw your consent in the cookie consent tool with effect for the future.
You also have the option to generally prevent the storage of cookies — see the information on cookies further below.
Cookies
A cookie is a small data record that is created when visiting a website and is temporarily stored on the system of the website visitor. If the server of this website is called up again by the user, the browser sends the previously received cookie back to the server. The server can evaluate the information obtained through this procedure. Cookies can make it easier to navigate a website in particular.
Detailed information about cookies, and which cookies are used on this website for which purpose, can be accessed at any time in the cookie settings.
Deleting cookies
You can delete individual cookies or the entire set of cookies. In addition, you can obtain information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you will find the necessary information under the following links:
Mozilla Firefox: https://support.mozilla.org/en/kb/cookies-loeschen-daten-von-websites-entfernen
Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
Opera: http://www.opera.com/help
Additionally, you can generally prevent the loading of scripts. For example, NoScript only allows the execution of JavaScript, Java, and other plug-ins at trustworthy domains of your choice.
Information and instructions on how to edit this function can be obtained from your browser provider (e.g. for Mozilla Firefox: https://addons.mozilla.org/firefox/addon/noscript/).
Technically necessary cookies
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can still be identified after a page change.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without cookies. For these, it is necessary that the browser is recognized again after a page change.
For which applications we require cookies, please refer to our cookie consent tool.
Legal basis and legitimate interest
Data processing takes place exclusively on the basis of our legitimate interest in a user-friendly design of our website and in the documentation of consent pursuant to Art. 6 (1) lit. f GDPR in conjunction with §25 (2) TDDDG.
Recipients
Recipients of the data are, where applicable, technical service providers who act as processors for the operation and maintenance of our website.
Storage period
The storage period of cookies can be found in the cookie consent tool.
Provision required or necessary
The provision of the above-mentioned personal data is neither legally nor contractually required. However, without these data, the service and the functionality of our website cannot be guaranteed. In addition, individual services and features may not be available or may be limited.
Right to object
See the information on your right to object pursuant to Art. 21 GDPR further below.
Third country transfer
The collected data may be transferred to the following third countries:
United States of America
Use of Google reCAPTCHA
To protect our forms from automated misuse and spam, we use the service Google reCAPTCHA, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
In this context, usage data may be transmitted to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The legal basis is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR in ensuring the security and proper functioning of our website.
A transfer to the USA takes place under the EU–U.S. Data Privacy Framework (adequacy decision of the European Commission, 10 July 2023).
Further information on Google’s data protection can be found here:
https://policies.google.com/privacy
Provision required or necessary
The provision of your data is voluntary, based solely on your consent. Please note, however, that in this case you may not be able to use all the functions of this website in full.
Withdrawal of consent
You can withdraw your consent in the cookie consent tool with effect for the future.
Profiling
With the help of non-essential cookies, the behavior of website visitors can be evaluated and interests analyzed. A pseudonymous user profile is created for this purpose.
Currently, we do not carry out profiling. This notice serves as a legal safeguard for the event that services with corresponding functionality are integrated in the future.
Information on Your Right to Object pursuant to Art. 21 GDPR
Right to object on a case-by-case basis
You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is based on Art. 6 (1) lit. f GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on those provisions within the meaning of Art. 4 No. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims.
Recipient of an objection
Owner: Hans-Hinrich Ukens
Im Spiet 7
26506 Norden
E-Mail: info@ukens-dental.de
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice to always comply with current legal requirements or to implement changes to our services in the privacy notice, e.g. when introducing new services. The new privacy notice will then apply to your next visit.
Questions About Data Protection
If you have any questions about data protection, please write us an e-mail using the contact details provided above.
Copyright Notice
This privacy notice was created with the assistance of activeMind AG – experts for external data protection officers (Version #2024-10-25).